Kumbalangi Village Cochin: Backwater Cruise & Traditions Tour with Lunch – Private Tour

Description

FAQs: Kumbalangi Village Cochin

• Q- What is a shore excursion?
  

  A: A shore excursion is an organized tour or activity designed for cruise passengers who have limited time in port. It allows travelers to explore the nearby attractions and experiences of the port city they are visiting.

• Q- How do I book a shore excursion with Shore Excursion India?
  

  A: Booking a shore excursion with Shore Excursion India is easy! Simply visit our website, browse through our selection of excursions in each port city, select your desired tour, and follow the prompts to complete your booking securely online.

• Q- Are your shore excursions suitable for all ages and fitness levels?
  

  A: We offer a variety of shore excursions catering to different interests, activity levels, and ages. From leisurely sightseeing tours to more adventurous activities, there's something for everyone. Please check the activity level and any age restrictions listed for each tour to ensure it's suitable for your group.

• Q- What is included in the price of a shore excursion?
  

  A: The inclusions vary depending on the specific shore excursion you choose. Generally, our tours include transportation to and from the cruise port, knowledgeable local guides, entrance fees to attractions, and sometimes meals or refreshments. Please refer to the individual tour descriptions for detailed inclusions.

• Q- Can I customize a shore excursion to suit my interests?
  

  A: Yes, we understand that every traveler has unique interests and preferences. While we offer a diverse range of pre-planned shore excursions, we also offer customization options for private tours. Contact our team to discuss your preferences, and we'll work with you to create a personalized itinerary.

• Q- What happens if my cruise ship is delayed or cannot dock as scheduled?
  

  A: In the event of unforeseen circumstances such as a delayed arrival or cancellation of port call, we will do our best to accommodate changes to your shore excursion. Please contact us as soon as possible to discuss alternative arrangements or refunds, depending on the circumstances.

• Q- What is your cancellation policy?
  

  A: Our cancellation policy varies depending on the specific shore excursion and the time of cancellation. Generally, cancellations made within a certain timeframe prior to the tour departure may incur a cancellation fee. Please refer to our terms and conditions or contact us for more information regarding cancellation policies.

• Q- Will we be picked up from the cruise ship ?
  

  A: Absolutely! For your convenience, we typically arrange pick-up directly from outside the cruise ship upon docking. However, in certain instances, the meeting point may be designated just outside the entrance to the cruise terminal. Rest assured, our team ensures a seamless transition to your excursion departure point.

• Q- Do you guarantee return to the port within the stipulated time?
  

  A: Indeed, we guarantee your timely return to the port within the agreed-upon duration of the excursion. Our policy ensures that no passenger is left behind, prioritizing your peace of mind and seamless cruise experience.

• Q- How large is the tour group ?
  

  Answer - We commonly use a 15 to 24 passenger bus for our tours, as it provides a comfortable and spacious experience for our guests.

• Q- How can I pay for my tour?
  

  A: Our pricing is presented in USD & INR, with applicable taxes and a nominal booking fee included during checkout. Payment options include Visa, MasterCard, and American Express. For next-day bookings or cash payments in major currencies such as USD, CAD, AUD, GBP, or EURO, kindly reach out to our office via phone or email.

• Q- Are meals included in the tours?
  

  A: Meal inclusions vary across our tours. Please refer to the inclusions and exclusions section during the booking process for details.

• Q- Can I get dropped off at a different location?
  

  Answer - For customized tours, we can arrange drop-off at a different location upon request. However, for small group tours, the drop-off location is typically limited to the Port/Cruise Terminal.